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Healthcare Logistic System



The main task of all hospitals is the improvement of the patient’s state of health. The provision of the medical treatment and patient care – core processes of the hospital, create demand for patient-related support services. These secondary processes can be of medical or non-medical nature.
Additional services summarized in tertiary processes are not directly linked to patients, but are necessary for proper operation of the healthcare facility.

Hospital Processes

Tasks of Hospital Logistics

Hospital logistics is coordinated cross-departmental with the flow of goods and information as well as a part of patient care. Examples of logistics tasks can be found in secondary and tertiary processes:

Logistics tasks in patient-related medical

secondary processes

  • Patient logistics
  • Drug management
  • Laboratory logistics
  • Management of medical goods
  • Logistics of sterile goods
  • Information and documents
  • Disposal of hazardous waste

Logistics tasks in patient-related non-medical

secondary processes

  • Food management
  • Management of linens
  • Management of beds

Logistics tasks in patient remote tertiary processes

  • Management of administration demands
  • Mail service
  • Disposal of non-hazardous waste

Automated Hospital Material Transport

In many processes of hospital logistics, material transport plays a decisive role. According to requirements, hospital material transport is either scheduled (planned) or on-demand (un-scheduled).

Compared to industrial applications, the quality of material transport in healthcare facilities must be of the highest quality. Wrong or inaccurate deliveries could have fatal implications for patients, hospital employees, and visitors.

Learn more about our solutions for scheduled and on-demand hospital material transport.

Automated Drug Management

The conventional drug management in hospitals is typically a manual process. The preparation of the individual patient daily medication is managed by nurses on the wards. Therefore, hospitals operate many drug storages in several departments. In addition, the preparation processes in the hospital pharmacy are characterized by manual handling. Automated drug management in the hospital pharmacy (pharmacy automation) and on hospital wards supports and increases patient safety. Learn more about our solutions for pharmacy automation and automated
drug management.

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